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Public Tickets

Joshua Header PaddingClosed   SNEWS   Updated August 5, 2016 at 5:26pm   2 Most recent comment from djwd:Hi there,If I got this right you need to reduce your own logo spacing, correct? You could do this in several ways, the best would probably be by removing the transparent part of your logo image. Bu ... Matheus Pros e ConsClosed   SNEWS   Updated August 4, 2016 at 1:10pm   17 Most recent comment from djwd:Nice move! Glad that hint helped :D Matheus First Letter UppercaseClosed   SNEWS   Updated July 25, 2016 at 1:14pm   2 Most recent comment from djwd:Hi there,Snews Options > Single Post > Enable Dropcaps Pawan Adsense issue, few bugs - Few SuggestionsClosed   SNEWS   Updated July 21, 2016 at 2:45pm   34 Most recent comment from djwd:Hi,1. The Ad is not displaying at all for me, hence I couldn't test the mobile issue. There is an error triggered by google: Uncaught TagError: adsbygoogle.push() error: All ins elements in the DOM ... Ben Woods Carousel now broken?Closed   SNEWS   Updated July 21, 2016 at 4:25am   2 Most recent comment from Ben Woods:This appears to have weirdly resolved itself a few hours later....you can close this ticket! Matheus Sticky MenuClosed   SNEWS   Updated July 18, 2016 at 1:22pm   2 Most recent comment from djwd:Hi there,a bug was found, it has been fixed in the upcoming update to be released within this week. Thanks for your feedback. Matheus ErrorClosed   SNEWS   Updated July 16, 2016 at 1:09am   3 Most recent comment from Matheus:djwd, I found the error. This happened because i changed the name of categories of demo. When i edited the widget, the error disappears. Sergio Lopez translationsClosed   SNEWS   Updated July 11, 2016 at 2:14pm   2 Most recent comment from djwd:Hi there,thank you for your purchase. 1. Yes, you'd need a translation freeware as Poedit and load/translate the snews.pot file in the languages folder. Here's a guide 2. Could you pleas ... Anna Photos AutoCropped Closed   SNEWS   Updated July 11, 2016 at 1:18pm   2 Most recent comment from djwd:Hi there,thank you for your purchase. SNEWS only defines thumbnail sizes needed to display featured images correctly throughout the site, images are cropped (never rotated) by native WordPress ... Luke Sidebar Position ErrorClosed   SNEWS   Updated June 22, 2016 at 3:25pm   4 Most recent comment from djwd:Hi there,I'm not quite sure I got this: if you disable all plugins does the site display correctly?If you want to provide admin access I'll take a peek of course, although if the problem is caused by ... Guillaume Visual Composer in-theme missingClosed   SNEWS   Updated June 22, 2016 at 3:17pm   8 Most recent comment from djwd:Hi there,glad it worked.Those are just notices you see since you most likely left WP_DEBUG mode enabled, won't affect functionalities. You might wanna switch it back off.If you have other questions d ... Patrick Problems with Classic SliderClosed   SNEWS   Updated June 20, 2016 at 2:06pm   2 Most recent comment from djwd:Hi there,thank you for your purchase and feedback.That might be a bug, kindly replace the file partials/part-slider.php with the attached file and let me know if that helps, thank you. Anders Update Theme Failed Closed   SNEWS   Updated June 18, 2016 at 7:04pm   5 Most recent comment from djwd:Hi there!Here's the changelog.Envato Wordpress Toolkit is a plugin by Envato. From that message looks to be a licensing-related issue (?), but I'm no expert.  Perhaps you might want to ask Envato ... redfoo Ads not workingClosed   SNEWS   Updated June 14, 2016 at 5:27pm   4 Most recent comment from djwd:Hi there,quick update: It actually turned out to be a bug caused by SNEWS security filters. If you wish, you could try this fix and let me know if it worked  Open functions.php and replace ... Gareh Unable to set backround and logo on categoriesClosed   SNEWS   Updated June 14, 2016 at 2:55pm   14 Most recent comment from djwd:No worries, thank you for liking SNEWS!Improvements will be made in upcoming updates, working on the first one right now ;)If you're happy with the theme and support I'd appreciate if you could ple ...