Okay
  Public Ticket #806365
Sidebar Position Error
Closed

Comments

  • Luke started the conversation

    Hi, my sidebars on articles are displaying below the article instead of next to it...

  •  93
    djwd replied

    Hi there,
    thank you for your purchase.

    That seems to be caused by the social sharing plugin you're using (?), kindly try to disable all plugins as first troubleshooting. If it fixes re-enable them one by to detect the issue. In case that doesn't work kindly provide admin access and I'll take a peek. 

    Thank you

    Regards
    djwd

  • Luke replied

    Hi, I have a plugin called 'Easy Social Share' Which I have paid for and use on other sites with no problems so I would like to use it with this theme. However when I disable it I do see change, but now the article is over to the right and the sidebars are still below... You can see examples by visiting the url and choosing an article. Please let me know if you would like the login :)

  •  93
    djwd replied

    Hi there,
    I'm not quite sure I got this: if you disable all plugins does the site display correctly?

    If you want to provide admin access I'll take a peek of course, although if the problem is caused by some incompatibility with third party plugin that would go beyond regular support unfortunately. If the plugins are premium ones you might want to address this on their support channels (?), they might know what's this about.

    Anyway provide admin credentials I'll take a peek, I'll try to put you on the right tracks if I can!

    Note: Please don't forget to mark the post as private reply

    Regards
    djwd