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  Public Ticket #807111
Visual Composer in-theme missing
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Comments

  • Guillaume started the conversation

    Hi !

    After the installation of the thème, no visual composer plugin or extensions are installed.
    And no .zip in the files I downloaded.

    Did I miss something ?

    Plus, when I click on import demo, nothing happen !!

    Thanks !

  •  93
    djwd replied

    Hi there!
    Thank you for your purchase.

    Why there should be Visual Composer plugin installed with the theme? :) The plugin isn't part of SNEWS nor it's needed for it to work.

    About the Importer, is there any error throwing? Enabling WP_DEBUG might help debugging, if you want provide admin access I'll take a peek (in this case, please remember to mark the post as 'private')

    Thank you 

    Regards
    djwd

  •   Guillaume replied privately
  •  93
    djwd replied

    No worries :), keep me posted!

    Regards
    djwd

  •   Guillaume replied privately
  •  93
    djwd replied

    Hi there,
    you probably simply need to deactivate the WordPress Importer plugin in Appearance > Plugins

    Please let me know if that helps, thank you.

    Regards
    djwd

  •   Guillaume replied privately
  •  93
    djwd replied

    Hi there,
    glad it worked.

    Those are just notices you see since you most likely left WP_DEBUG mode enabled, won't affect functionalities. You might wanna switch it back off.

    If you have other questions don't hesitate asking!

    Regards
    djwd