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  Public Ticket #795075
Unable to set backround and logo on categories
Closed

Comments

  • Gareh started the conversation

    Hi,

    I am unable to set a background and logo for a category after you click upload and selct the image you want (By pressing incert into post) it then shows a blank box and does not set the image.


    This is what happens after you choose the image

    https://gyazo.com/ec51ac4369b837622b7dca8695e33726

  •  93
    djwd replied

    Hi there,
    thank you for your purchase.

    It seems to be due to a recent WP update, kindly try to press the link URL button before inserting the media as per the example below, it should fix it:


    Hope that helps

    Regards
    djwd

  •  93
    djwd replied

    That is to do after clicking the "upload image" button, while selecting/uploading the image from the media library.


    Regards
    djwd

  • Gareh replied

    Ah. Sorry.

    After i click "Insert into post" nothing happens...

  •  93
    djwd replied

    Could you please provide admin access so I can take a peek? Remember to mark the post as 'private'!

    Thank you

    Regards
    djwd

  •   Gareh replied privately
  •  93
    djwd replied

    Hi there,
    I can't seem to be able to access /wp-admin with the credentials provided, were you able to fix it?

    Regards
    djwd

  • Gareh replied

    I have changed the profile so you can now access /wp-admin

  •  93
    djwd replied

    Hi there,
    Setting an image background for the Reviews category worked fine to me, Chrome/Win. What browser are you using?

    1. In Posts > Categories > Reviews (for e.g.) click Upload Image button

    2. Upload a new image or select one from Media Library

    3. In the images options, under the Link URL input field press the File URL button, as per the screenshot previously posted.

    4. Make sure the Full size option is checked

    5. Click Insert into post button

    Not sure what was the proboem, it worked for me, you can see I set a (random) bg image for the reviews category.

    Regards
    djwd

  • Gareh replied

    Well that works... 

    You may want to put a tip on that section so other people dont have the issue.

  •  93
    djwd replied

    Glad it worked! I'll look on how to improve this for the next update, thanks for your feedback!

    Regards
    djwd

  • Gareh replied

    Thank you for your assistance! The theme is awsome! Just needs improvements here and there.

  •  93
    djwd replied

    No worries, thank you for liking SNEWS!

    Improvements will be made in upcoming updates, working on the first one right now ;)

    If you're happy with the theme and support I'd appreciate if you could please rate it 5 stars on TF, it would really help, thank you.

    Regards
    djwd