Okay
  Public Ticket #760928
Install error 500
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  • Becky started the conversation

    Hello - when I try to install the theme, I get a 500 error.  I upload the zip file via wp dashboard.  should I not have any plugins activated?  I am currently using an events calendar and wp vis bakery.  

    I did contact my host and they increased the memory limit but still getting an error.  There is an issue with the theme: [Fri May 06 22:49:06.917041 2016] [:error] [pid 22568] [client 184.153.xxx.26416] PHP Fatal error: Cannot redeclare class lessc_formatter_compressed in /nas/content/live/mydomain/wp-content/themes/powermag/inc/lessc.inc.php on line 3464, referer:

    Thanks for any guidance you can give.


  •  93
    djwd replied

    Hi there,

    from that error looks like there is a function naming conflict (it means there are two functions with the same name and that can't be).

    I suggest to disable all plugins prior activating the theme, then re-enable them one by one to understand where is the conflict. In case there is no alternative for the plugin, s possible fix would be to rename one of the functions, but we'll get to it next.

    Hope that helps

    Regards
    djwd