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  Public Ticket #561249
Website theme broken
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Comments

  • Richard started the conversation

    For some reason, today my website started loading broken. The menu tabs don\'t load their colors, the news ticker is blank, the primary slider doesn\'t load, and all the individual post boxes on the homepage don\'t load in the proper size. I\'ve tried updating the theme, updating the WordPress version, clearing the cache, and disabling plugins. Nothing is working so far.

    Every once in a while it will load up normally and look like it should, but then if I reload the page, it goes right back to being broken.

  •  93
    djwd replied

    Hi there,

    Issues that arise \"all of a sudden\" are unlikely to be theme related. Visiting your URL takes me to this error:

    Error establishing a database connection

    I believe this is something you should try addressing to your hosting provider as they should be able to provide better insights about the problem you\'re facing.

    Regards
    djwd

  • Richard replied

    I had that for a second, too. But it loads the site now, and I did contact my host. They said that they couldn\'t find the problem from their end and that I should contact you.

  • Richard replied

    It also seems like I\'m able to get the site up and running just fine on Microsoft Edge but not on Firefox or Chrome (my main browser).

  • Richard replied

    I have no idea what is happening, nobody can tell me anything, and I just want my website to work properly

  •  93
    djwd replied

    Hi there,

    I don\'t know what\'s going on either although that error message, even though sporadic, it\'s a symptom of some kind of database issue.

    Btw your site seems to work properly now, tested on Chrome and Firefox

    Regards
    djwd