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  Public Ticket #546064
Featured Images not publishing on Facebook
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  • David started the conversation

    We do a lot of sharing of our articles on Facebook in order to drive traffic. However, when I share articles from this site, no image is displayed, nor is the headline of the article. (See screenshot).

    Do I have a wrong setting somewhere?


    Thanks

  •  93
    djwd replied

    Hi there,

    I tried checking up your site but I get this error:

    Sucuri CloudProxy - Backend Server timeout

    I just tried sharing an article from the live demo to FB just to make sure there isn\'t something to update to the FB share button, although the image get captured correctly. It seems to be something specific to your usage, I suggest disabling all plugins as first troubleshooting.

    Regards
    djwd

  • David replied

    I tried that. Had every plugin except WPBakery Visual Composer deactivated. Same result. Maybe I should reinstall the theme?

    UPDATE: I switched themes and have the same issue. Going to see if our security software (Sucuri) is somehow blocking images, even though they don\'t block them on any of our other sites.)

  •  93
    djwd replied

    Hi,

    I don\'t think that re-installing the theme would help fixing the issue honestly.

    Yes please verify other resources as if the same issue happens when switching to another theme, that should mean it\'s not theme related.

    Regards
    djwd

  •  2
    joshfritz replied

    Hi David, I know this has been over a year, but did you figure out the issue? I am seeing that some of my images pop-up, some don't, some are right, some are completely wrong. I am confused, so any help you can offer is great!

  •  93
    djwd replied

    Hi there,
    in this case the issue turned out to be specific the user as the issue was persisting also when switching to another theme.

    Regards
    djwd