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  Public Ticket #418996
Image not showing on homepage slider
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Comments

  • Brian started the conversation

    Hi, I cannot get the slider on my frontpage to show images. The slider kindda works course you can click on it and get to a post, but no images showing...

    Hope you can see my problem on the attached images.(Sorry for the mobile images, but cannot screencapture on my mac :))

  •  93
    djwd replied

    Hi there,

    please make sure you\'re disabling all other plugins while troubleshooting. That said I would need to at least see it in action to dig into this, but I can see another theme is active. If disabling plugins doesn\'t work kindly provide admin access and I\'ll take a peek. Thanks

    PS: In case you didn\'t know: How to take a screenshot on your Mac :)

    Regards
    djwd

    Regards
    djwd

  • Brian replied

    Hi... Just disabled all Plugins, but still the same.. The link is there, but no image and not possible to click the arrows..

    How do I provide Admin Access?

    Can you tell me when you have time to access my site, so I can activate your Theme first.. I don\'t like to have it activated before this works :)

  •   Brian replied privately
  •  93
    djwd replied

    Hi there,

    Yes I\'m here :), although the system will actually pull back bumped tickets at the end of the queue .

    You can provide admin access here, marking the comment as private (you can create a new temporary admin account if you prefer). It\'s probably easier if I can activate the theme myself when logged in, as providing an exact time would be pretty hard for me.

    Note: Since it\'s weekend, this will most likely happen on Monday 27th

    Thank you

    Regards
    djwd

    Regards
    djwd

  •   Brian replied privately
  •  93
    djwd replied

    Hi there,

    I\'ve been checking out your site and I think the only problem is that after you activate the theme you need to run a plugin as Force Regenerate Thumbnails to re-crop your images to fit MightyMag needs. FYI, best minimum required size for images to be featured in slider is 694x350px

    Hope it helps

    Regards
    djwd

    Regards
    djwd

  • Brian replied

    Thanks for looking into it!... And thanks for telling me about Force Regenerate Thumbnails. That saved me a lot of time resizing all my pictures! :)

    But, it still don\'t work!? :(

    And besides that the images don\'t show, I\'m unable to click the arrows...


    Just found out that it works on the subpage \"Nyheder\" showing news..!?

  •   Brian replied privately
  •  93
    djwd replied

    Hi there,

    The problem seems to be specific to the \"Starting Slide\" value, if you set it to 0, the slider works again. Please make sure in the Theme Options > Sliders > Post Count you don\'t set a higher value than the total posts actually featured.

    Hope it helps

    Regards
    djwd

    Regards
    djwd

  • Brian replied

    Perfect!...

    Just tried it out, and could see that it shows the same page twice.. once with the image, and then again without..?

    UPDATE!... My bad!... Just corrected to post count 3 as you said!... Sorry! :(

  •  93
    djwd replied

    Great, glad it was sorted!

    Regards
    djwd

    Regards
    djwd