Okay
  Public Ticket #376613
Visual Composer
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Comments

  • Mattias started the conversation
    February 19, 2015 at 6:22pm

    Hi,

    With the recent update of Wordpress 4.1.1 we have stumble upon a little problem.
    After we bought your theme, we really liked the Visual Composer, so we bought it. We haven't had any problems with that until now.

    When we updated Wordpress to 4.1.1 we took the time to update Visual Composer to the new 4.4.x. After that, we get the problem that the frontpage is complete white. We can see posts and stuff if we go by permlinks and we can access the wp panel if we type the url.

    We had to uninstall the Visual Composer plugin. We also tried to install an older version that we know worked before, but that didn't help. We send in a support ticket to WP Bakery and got a response for that today.

    This is what they said:
    "The issue is most likely because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check."

    So my real question is, how do I disable the internal Visual Composer that is shipped with this theme?

    Kind regards,
    Mattias
















  •  93
    djwd replied
    February 20, 2015 at 5:15pm

    Hi there,

    the theme bundle the plugin but as an external resource, not as part of the theme, so it's enough for you not to install it through the theme but as a standalone.

    The only function related to the visual composer (which also disables the front-end editor as it doesn't really play nicely with PowerMag ), is located in functions.php, from line 259:

    /*
    ==========================================================
    PAGE BUILDER SETUP @since @PM 1.8.0
    ==========================================================
    */
    if(function_exists('vc_set_as_theme')) {
     vc_set_as_theme($notifier = false);
     wpb_remove("vc_posts_grid");
     wpb_remove("vc_carousel");
     wpb_remove("vc_images_carousel");
     vc_disable_frontend();
    }

    Hope it helps

    Regards
    djwd

    Regards
    djwd

  • Mattias replied
    February 21, 2015 at 1:41am

    Okay, thank you!
    We are using the standalone installation of the plugin and done that since the beginning, so must be something with their new update of the plugin and WP 4.1.1 or something then.
    I bounce back this to WP Bakery and see what they say.

    Thanks on beforehand,
    Mattias




  • Mattias replied
    February 23, 2015 at 1:33am

    Is there a way to change this ticket to Public?
    So I can send the link to WP Bakery too.

  •  93
    djwd replied
    February 23, 2015 at 6:32pm

    Sure, done.

    Have you tried enabling WP_DEBUG mode? It might trigger some useful error which would help sorting this out.

    Regards
    djwd

    Regards
    djwd

  • Mattias replied
    March 11, 2015 at 4:26pm

    Yes, we tried it and found out that Jetpack was eating up the memory on the server. So we tried inactivate all modules we really didn't need. And it seem to helped.

  •  93
    djwd replied
    March 11, 2015 at 7:44pm

    Great, glad it was sorted. Thanks for the update!

    Regards
    djwd

    Regards
    djwd