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  Public Ticket #365059
Contact form
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  • Brandy started the conversation

    Hi, I use a cf7 in my contact page but it doesn't work. At each site I use configuration cf7 + Easy WP SMTP and it always work.

    In your theme, when I want to send the form, I get the error

    "Unexpected token F"

    Could you help me solve the problem?

  •   Brandy replied privately
  •  93
    djwd replied

    Hi there,

    please try to disable all plugins except CF7 as first troubleshooting ( including Easy WP SMTP ) and check if the error still appears, thanks.

    Regards
    djwd

    Regards
    djwd

  • Brandy replied

    Hi,

    I turned off all plugin except cf7 - but appears info "message can not be sent".

    When I turn on only Easy WP SMTP - get the same error: "Unexpected token F"

  •  93
    djwd replied

    Thanks for testing that out.
    So the problem seems to be related to that other SMTP plugin which I personally don't know and haven't been tested with the theme. I suggest to address this to the plugin's developer as he should know what that error means, unfortunately I don't. Perhaps try to seek for alternatives.

    Regards
    djwd

    Regards
    djwd

  • Brandy replied

    hi, thanks for your response.

    Could you recommend some SMTP plugin which you already have tested with your theme?

  •  93
    djwd replied

    I don't unfortunately, I do use the sendmail function from my hosting provider (which is also more secure). Perhaps you can check with your hosting provider to see if there's a chance to avoid using SMTP plugins at all (?)

    Regards
    djwd

    Regards
    djwd