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  Public Ticket #336798
Social Count Plus Issue
Closed

Comments

  • Irving started the conversation

    Hi

    I'm having problems with the social count plugin. It use to work fine but suddlenly stopped to work is not showing anything.

    I have checked the setting and everything is supposed to be ok but when a place the widget in my site nothing shows up.

    I tried to uninstall and reinstall again, disable my wp cache y clean the cache and nothing :(. I cant find what is causing this.

  • Lee Huy replied

    Hey Irving,

    I had a similar issue but DJWD was able to fix it. Did you by any chance disable "animate content" in?

    I'm not sure how DJWD fixed it, I'm guessing he did some code with the plugin/theme. But try turning it on for now to confirm the bug. :)

  • Irving replied

    Thanks Lee :).

    Yes I had disabled it and when I turned back on the plugin started to work again. Bug confirmed!  

  • Lee Huy replied

    You're welcome :)

    DJWD did mention to me that the fix will be included in the next update.

    If you really want the animation turned off, you should contact DJWD for a quick fix!

  •  93
    djwd replied

    Hi there and thanks Lee for helping!

    In order to fix it with the Animation option disabled, just paste this in the Custom CSS textarea (Advanced Tab)

    .widget_socialcountplus {display: block!important;}

    Regards
    djwd

    Regards
    djwd