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  Public Ticket #326552
Issues in Firefox
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Comments

  • ravir started the conversation

    Hi, 

    I am having troubles in Firefox, 

    1) The glyphicons and social icons are not visible in firefox. check the image

    2) The social count plugin also does not gives me the option to change the layout of the buttons 

    3) is it possible to make the three footer widgets to one single widget. 

    What should i do ?

  •  93
    djwd replied

    Hi there,

    1. From the Chrome inspector tool I can see this error triggering, there is some error when loading the font files. Please address this to your hosting provider as they should be able to help in this regard, I think there is a problem with font file extensions on your server.

    Font from origin 'http://46.51.217.6' has been blocked from loading by Cross-Origin Resource Sharing policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://www.rltgo.com' is therefore not allowed access.

    2. The design of social count icons is specifically customized to match MightyMag style, hence such option is disabled when using the plugin with the theme.

    3. Not by default unfortunately, that would need some custom coding.

    Regards
    djwd

    Regards
    djwd

  • ravir replied

    Thanks, another quick question. 

    How do i add the social buttons in the sidebar, as in the demo ? the blue ones 

    i tried using the social count widget but nothing happens 

    Thanks

  •  93
    djwd replied

    You need to install and activate Social Count Plus plugin as suggested in your dashboard Appearance > Install Plugins.

    After that you need to move to Settings > Social Count Plus and enable/disable the socials you want by entering its credentials.

    Then move to Appearance > Widgets and drag the Social Count Plus widget on the desired sidebar.

    Hope it helps

    Regards
    djwd

    Regards
    djwd

  • ravir replied

    Tried all the above steps but it does not displays it.

  •  93
    djwd replied

    Hi,

    Well you need to have a sidebar in your homepage which I don't see in your homepage. Looks like you've customized the homepage layout, but without a sidebar you can't display widgets. Is this the case?

    Regards
    djwd 

    Regards
    djwd