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  Public Ticket #289162
tags errors and review errors
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  • موقع وان started the conversation

    Dear Support , 
    I have tow problem , 
    1 - realted to tags 
    2 - related to review <

    check the exm post and help

  •  93
    djwd replied

    Hi there,

    1. This is most likely related to special characters (in your case arabic language) into tags. (this was reported in another ticket)

    If you have you have WP_DEBUG mode active, by disabling it in your wp-config.php you should be able to get rid of that warning, until a fix is released in next update.

    2. I guess you fixed this as it's looking good now.

    Regards
    djwd

    FYI: Unfortunately I won't be able to provide support tomorrow, any follow up will be processed on Monday. Thanks for your patience.

    Regards
    djwd

  • موقع وان replied

    Check the attached , 
    The problem still for review and voting <<<<< both are floating < you need to fixed this for me from the CSS file  

  •  93
    djwd replied

    Hi there,

    please paste this code in the Custom CSS textarea (Advanced Tab)

    div#rw-user-rating-wrapper { right: auto; left: 0; }
    

    Regards
    djwd

    Regards
    djwd

  • موقع وان replied

    I have inserted and all done BUT there is small problem " THE STARTS ( REVIEW ) is floating the words ( Desc ) 
    please check the attached and revite back with the code 

  •  93
    djwd replied

    Hi, could you please post a direct link? I couldn't find any review with criteria set in your website. 

    Other than that, did you edit the RTL css file? I'm asking this because if I test the live demo with the RTL tester plugin (just as I did prior release), the review box looks just fine (also the other code snippet I gave you shouldn't be necessary).

    Regards
    djwd

    Regards
    djwd

  • موقع وان replied

    Direct link
    http://www.3alshasha.com/?p=4123

  •  93
    djwd replied

    Hi there,
    please test it on a blank review, maybe it's a problem with the video embed breaking the html or some plugin. As you see from the attached screenshot review boxes work fine to me in RTL mode. Thank you

    Regards
    djwd

    Regards
    djwd

  • موقع وان replied

    It not player problem ,
    When i added words on the review it floating on the starts ,
    Can you fix it < BTW , there is new update , I setup it or not !

  •  93
    djwd replied

    Sorry I'm not sure about your latest question, yes there is a new update which addresses some issues but not relevant to this, I can't fix something that is working on my end, so we need to understand why this is happening for you. 

    Please disable all plugins as first troubleshooting or, even better, test the review box on a fresh wp install if you get the chance.

    Regards
    djwd

    Regards
    djwd

  • موقع وان replied

    Tags problem fixed < by your updated , 

    Review not 
    Check the below < The words floating on the starts 

    http://www.3alshasha.com/?p=5491

  •  93
    djwd replied

    As I said before I have to be able to replicate the issue to consider it a bug and possibly fix it. RTL reviews work fine to me as I showed on the screenshot, I asked you if you edited the RTL css file or have some custom CSS in place but didn't receive an  answer. Also please always try to disable all pugins when troubleshooting. Thank you.

    Regards
    djwd

    Regards
    djwd