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  Public Ticket #283612
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  • Imran started the conversation

    Hi,

    I have couple of queries;

    1.

    I need to understand how to insert/activate image carousel and post short cut under the main links on home page like you have on the demo site i.e. 1 image carousel on left and 3 post in grid on left.

    2.

    On roll over of each main Category i.e Entertainment, Games, Fashion, etc there is a colored underline at the bottom, this color is the respective color of the specific rolled over category, how do we get this? Right now when i try to do this i can see the common Blue color underline under all Category links although i have changed color for specific categories, need your help in understanding.

    Looking forward for your response.

    Thanks in advance.

  •  93
    djwd replied

    Hi there,
    thanks for opening a ticket!

    1. The image grid auto pulls the latest three posts with a featured image set, minus the number of posts featured in slider (to avoid repetition). Probably their not showing up because you don't have enough posts yet.

    2. Menu items colors and category colors need to be separated as some may add menu items that are not categories, but still want to give them a color. You need to use the description field, for further details please refer to the included documentation > Adding Menus

    Hope this helps

    Regards
    djwd

    Regards
    djwd

  • Imran replied

    Hey,

    Thanks for the reply. You got my point no 1 wrong, for point no 2, i will do as said in the doc and will get back if any issue.

    For point no 1 what i wanted is how to add the panels as shows in the attached image.

  •  93
    djwd replied

    Hi there,

    1. Yes that is what I actually meant, the grid with 3 posts on the left. About the slider on the right instead, you need to feature some posts in it as shown in the documentation > Post Options

    Regards
    djwd

    Regards
    djwd

  • Imran replied

    Hi,

    Ok understand, just to make it more clear you mean; I should not select "Feature this post in Homepage Slider" check box if i have to show the post in the 3 grids? And if i select the "Feature this post in Homepage Slider" then it will appear in the left side slider? Correct?

    Thanks

  •  93
    djwd replied

    Exactly!

    Regards
    djwd

    Regards
    djwd

  • Imran replied

    Hi,

    The above 2 points are done and its working on our site now, but i have few more issues as listed below; please have a look and provide some advice on how to fix it;

    1. The main image slider goes blank after showing first image. Check www.digitaljunkfeed.com
    2. The Header where the logo is placed looks bigger as compared to your template page, i can see there is 40 pixel at the top and 40 pixel at bottom of the logo as padding which is making the entire are bigger, i need it to maintain the same height as per your template. Where am I going wrong?
    3. All my main menu links are Categories with post links on roll over but no sub category. Now on a mobile screen resolution: click the main menu box, all my categories have drop down arrow which shows as if there is some subcategories but in reality there is no sub categories, i dont want to show the down arrows on mobile screen menu. Also if i tap on the categories with down arrow it does not open the respective category page. But the category which down not have any post in it and which does not show a down arrow, if i tap on it, it opens the respective page. This is wrong, on tapping the respective url should open. This is a bug only on Mobile browser.

    Please help.

    Thanks.

  •  93
    djwd replied

    Hi there,

    1. Please try disabling all plugins as first troubleshooting. If that doesn't help also try to change the animation type in Theme Options > Sliders

    2. On the live demo the site logo is an image while yours is text-based which have different spacings. To remove the additional margin paste this in the Custom CSS textarea

    #mgm-branding h1 {margin: 0!important}

    3. About arrows showing up when sub-posts are showed, looks to be a bug, It'll get fixed this for the next update, thanks for your feedback. Although I'm not quite sure I got the "linking" part, when I click an item I'm taken to the respective category page.

    Regards
    djwd

    Regards
    djwd

  • Imran replied

    Hi,

    Point no 1 is fixed by changing Starting Slide to 1, earlier it was placed at 4 with a Post count value set to 4.

    Point no 2 - i will upload logo and then see how it looks.

    Point no 3 - check the attached image, the tab marked in Red does not open the respective url but the tab marked in Green opens the url. Check for this bug on Mobile browser not on Desktop/Laptop browser by minimizing the size.

    Also regarding the bug you accepted; by when do you think you will it will be fixed? We need to take our website live and we cannot go ahead with the obvious bug :( Please advice.

    Thanks.

  •  93
    djwd replied

    Hi there,

    3. I just tested it on an iPhone 5s and all links takes to the correct pages for me. I do verify the arrow bug on my installs too though. Next update is most likely to be released next week, in the meantime you can remove arrows by entering this in the Custom CSS textarea (Advanced Tab)

    .main-small-navigation ul .sf-with-ul:after {display:none!important}

    Regards
    djwd

    Regards
    djwd

  • Imran replied

    Hi,

    The arrows are removed thanks for the CSS.

    I still have issue with Main tabs not working on Mobile website.

    The moment I enable "Show Posts Previews in Main Menu" the main menu tabs linking each category will not work. It works if "Show Posts Previews in Main Menu" is not enabled.

    I am using Samsung S4, S5, and facing issue on both the devices.

    Please check again at your end.

    Thanks.

  • Imran replied

    Hi,

    Any update on my last message?

    I have two more issues listed below;

    1. The header image is still looking big even after uploading logo file as per your previous suggestion. Please advice how to get the same height as of Mighty Mag header

    2. Check page http://www.digitaljunkfeed.com/culture/4-eid-recip...

    Click on the first "source" under the image of "Haleem (meat stew)" - the source opens in new window

    Now click on source of any of the remaining 3 image - the image opens within the website, when the image opens in the website notice there are 7 images instead of 4. The source should behave similar to source of image 1. This is happening in some of the post image and not all. I have checked on Chrome and Firefox.

    Please help at earliest. Thanks in advance :)

  •  93
    djwd replied

    Hi there,

    I re-tested the menu and for me everything works as normal, clicking  Life > takes to Life category, Humour > takes to Humour category. I don't have an android device right now, I'll test this out as soon as I get the chance.

    About your questions:

    1. The header is the same as the live demo, 40px on top and botttom. If you want to reduce it some custom CSS would be needed, something like:#mgm-branding { padding: 40px 0; } reduce the padding accordingly to your needs.

    2. The double images are actually there, one is embedded through the site, the other one is the link taken from the "source" link by the lightbox script. The "source" link isn't actually needed as you will get the full image view by clicking on the image. If you have specific needs though, and want all images to open as the first one, please disable Jackbox Galleries in Miscellaneous > Enable Jackbox Lightbox

    FYI: Unfortunately I won't be able to provide support tomorrow, I'll be back on Monday though.

    Regards
    djwd

    Regards
    djwd

  • Imran replied

    Hi,

    Point 1 is done, thanks.

    Point 2: I want to use the Jackbox Lightbox feature but also want the source link to open in a new tab. Why is an external link opening in lightbox? shouldnt the link be treated as seperate "a href"?

    New point:

    1. "Home tabs" are not visible on mobile browser,ok, but in place of Home tabs i can see empty space which does not look correct, please advice how to remove it.

    2. How to remove the search icon at the top of the page ONLY for Mobile screen size?

    Thanks in advance for all your support :)

  •  93
    djwd replied

    Hi there,

    OLD 2. Because every link that points to an image file extension is taken by Jackbox plugin to automate the lightbox process.

    1. Will verify and fix this up in the next update. Thanks for your feedback.

    2. You'd need to use some CSS filtered by media queries, something like

    @media (max-width: 780px) {	#mgm-search-wrap {display:none} } 
    

    Regards
    djwd

    Regards
    djwd

  • Imran replied

    Hi,

    OLD 2: figured out a way to do it, not using direct jpg link now, rather sending the link to the site.

    Point No 2: Do i have to insert the code in Theme Options --> Advanced tab?

    New Points: Regarding Theme Options - Ads:

    1. Where will my TOP & Middle ad be placed on the page?

    2. The Bottom Ad appears just above the footer even on the post page, is there a way to display the Bottom Ad above "You May also Like"?

    Thanks.

  •  93
    djwd replied

    Hi there,

    1. Yes Advanced tab > Custom CSS

    2. You can check theĀ Minimal Unboxed demo where all three ads (leaderboards) are enabled. Changing their position would require some custom modification to theme files though.

    Regards
    djwd

    Regards
    djwd

  • Imran replied

    Hi,

    Ad placement is sorted.

    Will check the advanced tab CSS and will updated.

    Any news on Mobile browser Menu bug fix? When are the updates releasing?

    Thanks.

  •  93
    djwd replied

    Working on that, next update is most likely to be released next week.

    Regards
    djwd

    Regards
    djwd