Okay
  Public Ticket #274223
Sliders
Closed

Comments

  • charlie started the conversation
    September 2, 2014 at 12:51am

    Hi there,

    I'm having troubles with the homepage slider. See thefootballreview.com 

    How can I resolve this?

    I'd also like to be able to add a slider to the category page, if possible.

    Thanks for your support!

    Charlie

  •  93
    djwd replied
    September 3, 2014 at 2:46pm

    Hi there,

    There is a Javascript error triggering in your console I'm trying to figure out why. Can you please do the following:

    1. Disable all plugins

    2. Check if the file admin/functions-extended/fn-js.php exists in you server.

    And tell me the results?

    Thank you

    Regards
    djwd

    Regards
    djwd

  • charlie replied
    September 3, 2014 at 6:53pm

    Hi djwd,

    Thanks for your response. 

    Disabling all the plug-ins worked, and I have now been able to identify the source of the problem. 

    The slider is there, although it's not displaying correctly. It looks to be the wrong size. See thefootballreview.com.

    How can I fix this?

    Thank you,

    Charlie

  •  93
    djwd replied
    September 3, 2014 at 9:47pm

    Hi there, glad you got it sorted.

    That's happening because there is at least one image that isn't big enough for the slider. Minimum recommended size for your setup is 694x350 px

    Regards
    djwd

    Regards
    djwd