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  Public Ticket #2310961
Installing and Import Demo Data failed
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  • ioemargherita started the conversation

    Hello. 

    Your theme is great BUT:

    • Just after installing I got a notification about some recommended plugins. I've installed (and activated) them all except from "WP Instagram Widget" (API error). Ok, it doesn't seems to be critical. Does it?
    • The Envato Toolkit plugin - which was recommended - is no longer supported. What shoud I do? Anyway, I activated it. Waiting for your suggestions.
    • CRITICAL: I couldn't import the demo data. I got errors on ALL the "media files" (please find the attachment). I've changed the permission (755 to 777) to the "images" folder and tried again, but nothing.

    Waiting for your feedback.

    Thank you

    Ezio

  •  93
    djwd replied

    Hi there,
    thank you for your purchase and nice words.

    1. The plugin has been removed from the Wordpress repository apparently, it's not critical at all it's been used for the instagram footer. I'll find an alternative and update it thanks for the heads-up.

    2. It's not required, it's used to update Envato products via WP dahsboard. You can upgrade to the Envato Market plugin if you wish

    3. I've exported a new xml file from the demo please try with this one (see attachment)

    Hope it helps

    Regards
    djwd

  • ioemargherita replied

    Hello, thank for your reply. 

    How should I import this file? Please help. 

    Have a nice day

    Ezio

  • ioemargherita replied

    I am kindly asking for a reply. Thank you again. 

  •  93
    djwd replied

    Hi there,
    please allow at least 24 hours as we are in GMT+7 timezone at the moment.

    Kindly rename the .xml file in the zip attached to content.xml and place it in the plugin directory 'snews-one-click-demo-install/demo-files/' replacing the existing one, then try to run the importer again.

    Hope it helps

    Regards
    djwd

  • ioemargherita replied

    You can close this ticket, thank you