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  Public Ticket #2186807
Demo Import
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  • MikiEtcc started the conversation

    I can't import the Stocked Demo because I get the following error:

    An error occurred while fetching file from: https://stoked.djwd.me/demos/demo1/demo_1_content.xml!
    Reason: http_request_failed - cURL error 7: Failed to connect to stoked.djwd.me port 443: Connection timed out.

    Could you help me fix it?

  •  93
    djwd replied

    Hi there,

    this could be caused by on outage of my hosting server or by some restriction in place on your hosting provider when making external CURL calls. Would it be possible for you to get in touch with them to verify this? 

    Thank you

    Regards
    djwd

  • MikiEtcc replied

    Recibí esta respuesta del soporte del hosting

    Buen día,  hemos comprobado el problema y parece que el acceso a través de la url "https://stoked.djwd.me/demos/demo1/demo_1_content.xml" desde que el servidor ha sido bloqueado en el extremo remoto.  Pero lo mismo es accesible desde nuestro extremo.  Es necesario verificar lo mismo con el servidor remoto final.

    Saludos.

  • MikiEtcc replied

    This is what the support of my hosting has told me

    Good day, you need to verify with the demo provider since it is blocking from your IP, tell them to unlock the IP.

    Regards.

  •  93
    djwd replied

    Hi there,

    That's odd as I clearly  don't block any IP I don't even know yours. Only thing I could think of might be a security measure by my hosting provider? Please provide the ip address I'll check with them. Thank you

    Regards
    djwd