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  Public Ticket #211242
Facebook Sharer links breaking
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  • Richard started the conversation

    Sometimes when I use the Share button at the bottom of posts, the link thing is completely blank. Usually it has the title of the post, the feature image, and a bunch of sub-text. But lately the box is totally blank. It still links back to the post but it's not great.

  •  93
    djwd replied

    Hi,

    I tested the sharing box on the live demo to see if anything have changed in FB button, but it's still working fine.
    Posts need to have a featured image set. For example in this post of yours the image is inside the post content, so it's not taken by FB sharing button. I also suggest setting manually the excerpt when writing posts (if you can't see the excerpt textarea, enable it in Screen Options > Excerpt in the post editor)

    Regards
    djwd    

    Regards
    djwd

  • Richard replied

    I have all that stuff set. I always put a featured image and every post has an excerpt. Here's what the share button has been doing...

    https://www.facebook.com/DeathsDoorProds/posts/671...

    But then sometimes it will work, like here...

    https://www.facebook.com/DeathsDoorProds/posts/670...

  •  93
    djwd replied

    If it works for some posts and not for some other, there necessarily must be some differences between them, unfortunately I don't know a solution as it seems to be specific to your usage. I just place the button code in the post template as from FaceBook guidelines, there's not much to play around. I suggest to seek for differences between the two until the cause of that will hopefully pop out.

    Regards
    djwd

    Regards
    djwd