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  Public Ticket #1642676
Error menu home
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  • braun77 started the conversation

    Good morning, I write to you again to ask for help about the problem at the home menu, does not drop the tendian submenu.

    We had to rebuild the whole website due to problems with our host.
    another problem that I found that I can not load a background image in the individual categories, the template makes me choose, but at the time of upload in the category gives me a white screen.
    Thank you
    Massimo M. Italy

  •  93
    djwd replied

    Hi there,

    1. I think the previous issue was about colored corners (?). I can't see it in action but that most likely means there is a javascript issue, please try to disable all plugins to check if that helps.

    2. I would need to see this in action, please provide an example and admin access thank you.

    Regards
    djwd

  •   braun77 replied privately
  •  93
    djwd replied

    Hi there,

    #1 I had a look, it seems like the error is caused by the custom code you entered in custom widgets which is breaking the menu.  I put the 2 widgets into the 'Inactive Widgets' so you can see the menu working again.

    2# Please try by clicking the URL File button after selecting the image and before saving:

    Hope it helps

    Regards
    djwd

  • braun77 replied

    Thanks then, I no longer have the HTML Widgets, I ask you for more information, the Banner widgets, how can I remove the border around the image ??? send attached image image.
    Thank you

  •  93
    djwd replied

    Hi there,

    try with:

    .ads-widget {padding: 0}

    Should help

    Regards
    djwd

  • braun77 replied

    Thanks, where can I find this parameter to change?

  •  93
    djwd replied

    That's to paste in the Advanced >  Custom CSS textarea

    Regards
    djwd

  • braun77 replied

    Ok Thanks

  • braun77 replied

    NO Work...

  •  93
    djwd replied

    Man I said to paste in the Custom CSS, textarea, in the theme options:


    Regards
    djwd

  • braun77 replied

    ok sorry I did not understand

    Thanks