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  Public Ticket #1581301
can not activate theme
Closed

Comments

  • clubjimmy started the conversation

    Hello

    i bought your wonderful theme and i uplaod it but in can't install it, there is an error :

    Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.More information about this error may be available in the server error log.
    

    20/05/2018 14:05

  •  93
    djwd replied

    Hi there,
    thank you for your purchase and kind words. 

    As the error suggests the issue seems to be related to the hosting server. You might want to contact them asking for more details as from what I read is very difficult for me to guess what might could cause this, since the message is quite generic.

    Thank you

    Regards
    djwd