500 error is related to some server issue / settings. Usually increasing memory limit or max execution time in your php settings helps. If you don't know how to do that your hosting provider would most likely be willing to help.
Also accessing your error log would be useful as it might contains additional information about the error.
Hi! I bought the Stocked! theme and I want to import demo but I can’t. Always I have the same problem- Internal error 500. Could you help me?
Hi there,
apologies for the delay.
500 error is related to some server issue / settings. Usually increasing memory limit or max execution time in your php settings helps. If you don't know how to do that your hosting provider would most likely be willing to help.
Also accessing your error log would be useful as it might contains additional information about the error.
Regards
djwd