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  Public Ticket #1374860
Customize Panel Missing
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Comments

  • megaboiza started the conversation

    Hi There,


    After the recent Wordpress Update I noticed that I am no longer able to access the Customize Panel. When I click on customize in the Appearance menu it just comes up blank. Is there a way to restore this? I have attached Screenshots for reference.

  •  93
    djwd replied

    Hi there,
    please update to latest version (1.3), it is available in your Download section of ThemeForest dashboard. Should fix that.

    Thank you

    Regards
    djwd

  • megaboiza replied

    Hi, That fixed that issue but now 2 other issues have popped up. 

    1. I can't get the Slider to go away. Even though it is NOT enabled in the Customize Menu.

    2. The post Details and image that used to appear in the left sidebar are no longer there.

    Thanks.

  •  93
    djwd replied

    Hi there,
    that is odd as those are two issues that were (supposed to be) fixed in previous versions.
    I retested both and couldn't replicate them though. You may want to try re-uploading the whole theme folder.
    About the slider, please be aware that you can still disable it in the homepage options, although if you want to provide admin access I'll take a peek.

    Regards
    djwd