Welcome to Djwd Themes Support

Important Notice: I'll be on holiday until April 22, all tickets during this few days will be processed starting from April 23. I suggest to wait updating to WP 3.9 for the moment until full compatibility is assured. Thank you

Thank you for submitting a ticket, and for choosing our themes of course!

We'll do our utmost best to get back to you in a timely manner. We request that you do the following while you wait for us to respond:

→ Turn off any additional, non-theme-recommended plugins that you have running
→ Update your theme to the latest version available on ThemeForest
→ Update WordPress

In some cases this will patch up problems before we can reply!

Until then, check out the FAQ section here to see if your question has already been answered.

We generally manage the support desk from about:

Monday to Friday, from 10am to 5pm - Central European Time (CET)

If there are a lot of tickets, it might take a while... just know that we are working hard to get to your ticket!

IMPORTANT: Before submitting a ticket, please be aware of what we can and cannot help out with.

Support for our items includes:

→ Responding to questions or problems regarding the item and its features
→ Fixing bugs and reported issues
→ Providing updates to ensure compatibility with new software versions

Item support does not include:

→ Personal Customization and installation services
→ Support for third party software and plug-ins
→ WordPress support that is not related to our themes

Happy ticketing!

Open Public Tickets